We're so confident that our speed, accuracy, and quality on all work types will exceed your current arrangements, that we guarantee our work! It's easy: if you're unhappy with any aspect of OTI's transcription services, just let us know and we'll quickly rectify it, at no additional charge. So call us today at 800-983-3581 and try us out. You'll be so glad you did!
Remote Management Interface (RMI): your solution for a lower cost, higher quality, safe and secure documentation system!
The design of OTI's Remote Management Interface (RMI) system (powered by BayScribe) is truly unique and flexible – a highly scalable, fully integrated Document Management technology solution focused solely on meeting your needs. HIPAA standards demand that certain levels of security and functionality be incorporated in all medical transcription work, and our RMI technology was designed specifically with these standards in mind.
All communications between your system and ours are encrypted using 168-bit triple-DES encryption, and data sent over the Internet via the HTTPS protocol adds another 128-bit encryption on top of this already robust technology application.
Our overriding goal is to transcribe & deliver your dictated information:
- right to your system or desktop!
- in the format you want!
- from any device, anywhere, at anytime!
- when you need it!
Key Client Benefits you'll receive by selecting RMI:
- Flexible enough to start dictating within 24-hours or less
- Various dictating options: toll-free telephone numbers, handheld recorders, PCs, etc.
- ‘Real time' audio previews
- Physician Profile Preferences with priority controls built right in
- Extensive search capabilities – by doctor, patient name, dictation/transcription date, etc.
- Easy-to-use with minimal training
- ‘Real Time' delivery of all transcribed reports
- E-signatures – verified online electronic signatures save time and ensure security
- ‘Auto Fax' capabilities using our system or yours
- Exclusive online “DocTracking” – making it easy to monitor, review, edit, print, and manage your documents.
- cc Doctor copies – online – at no charge
- Secure data back-up – daily & redundant
- Custom user profiles and Transcription Manager reports
- Easy coding access
- Alpha-numeric fields
- Enhanced medical spell-checker
- bi-directional HL7 messaging availability
- Front end voice/speech recognition
It all starts with Voice Input from your Dictation Device
Almost any device that can record digital audio can be interfaced with OTI's RMI system, and serve as a digital dictation source. The flexibility of the system allows standard telephones, digital recording devices, and even PCs now that the new Phillips Speech Microphone has become available for use. Furthermore, existing enterprise digital dictation systems--such as Dictaphone, DVI, and Lanier--can also be interfaced with the OTI RMI system, allowing automated transfer of voice data.
How the OTI System works:
Demographic Information is created when voice data is transferred to the OTI system and accompanies the voice data throughout processing & transcription. This demographic information is either entered via the telephone in response to prompts from the transfer application software, or it can be extracted from an existing voice dictation system, or via an HL7 ADT feed.
Upon arrival in the OTI RMI system, demographic information from the acquisition process is attached to the voice data, and the “job” is assigned a unique job number. Typically, jobs are made available both to the MT and to the person recording the dictation. With definable limits and quotas, an assigned MT will download the job via OTI's RMI system, accompanied by any pre-defined templates allowing for flexible and customized formatting.
When the MT finishes transcribing the voice data, the document is uploaded by a secure connection through OTI's RMI technology directly into the client's system. Depending on any pre-defined parameters set forth, the job and attached document may either go through a Quality Control process where it will be reviewed by an editor, or, instead be directly marked as ‘now available for delivery' (or be forwarded) to the ‘electronic signature' process.
The RMI system controls access to medical transcription data via various user types, such as people recording dictation, MTs, and administrators – all of whom may be defined at a company, department, and individual level. Each user-type is assigned corresponding permissions, reinforcing security throughout the processing phase. Using a secured connection to the RMI system via the Internet, system users can log in and check the status of any report currently being processed.
OTI's ‘Electronic Signature' Capability:
OTI also provides optional ‘Electronic Signature' capability to confirm & track transcribed documents. Utilizing electronic signatures helps to ensure HIPAA compliance and provides an audit trail retainable for security purposes.
OTI's Interfacing Capabilities:
OTI can interface with the medical transcription workflow of most major systems, including Cerner, Vianetta, Dictaphone, Meditech, Softmed, and many other EMR and HIM systems. OTI will work closely with you to develop a custom interface between your transcription application and our advanced web-based application.
Are you facing any of these industry challenges:
- Supporting in-house HIM systems?
- Maintaining regulatory compliance?
- Managing outdated dictation, transcription, and document distribution systems?
- Paper-based medical records?
- HIPAA Security?
If so, then OTI's RMI Technology can have an immediate impact on solving these key issues – call 800-983-3581 today to get started!
